Building the Future of 811.

With more than 50% of today’s industry leaders expected to retire within the next 5–10 years, preparing the next generation of leadership has never been more important. The 811 industry was built on strong relationships, mentorship, and shared knowledge - and preserving those foundations is essential to its future.

By investing in emerging leaders, fostering meaningful connections, and passing along invaluable institutional knowledge, we can strengthen the 811 system for generations to come. Developing tomorrow’s leaders today ensures our industry continues to grow, adapt, and move forward with purpose.

  • The mission.

    Identify and develop committed emerging leaders for the future of the One Call/811 industry.

  • The need.

    Developing the next generation through mentorship and shared knowledge is more important than ever.

  • The experience.

    Build the skills, knowledge, and relationships needed to become a world-class 811 executive through executive-led training.

  • The impact.

    Strengthening the future of 811 by developing confident, connected leaders prepared to carry the industry forward.

  • The network.

    Building lasting relationships between emerging leaders and experienced 811 executives through mentorship, collaboration, and shared knowledge.

Key dates & format.

Three in-person meetings of 3-4 days each, over five to six months. Location to be determined.

  • August 31st, 2026

Applications due

  • September / October 2026

Zoom interviews with candidates

  • November 2026

Announcement of acceptance

  • February 2027

Program begins. First in-person meeting

A comprehensive curriculum spanning governance, operations, mentorship, and real-world application.

The cirriculum.

Leadership & Development
Executive Development • Mentorship & Coaching • Prospective Opportunities

Board & Governance
Board Management • Board Member Training • Bylaws & Policies • Committees

Organization & Operations
Corporate • Organization • Membership • Org Charts • Job Descriptions

Strategy & Application
Mission, Vision & Purpose • Case Studies • Application Information